Strategic Management of Professional Service Firms
| Author | : | |
| Rating | : | 4.63 (842 Votes) |
| Asin | : | 8716135083 |
| Format Type | : | paperback |
| Number of Pages | : | 191 Pages |
| Publish Date | : | 2014-01-14 |
| Language | : | English |
DESCRIPTION:
Peter Lorange, Professor & President, IMD.. "a major contribution to our understanding of professional service firmsI would recommend it to professors and service professionals alike." -- Dr
Bente R. Løwendahl is Associate Professor of Strategic Management at the Norwegian School of Management.
"thorough and insightful" according to John Holmes. Recommend to anyone who has read David Maister. Good analysis, well structured and very approachable. Some interesting models offered for providing perspective on professional services firms. Would be even stronger if a wider range of well known North American firms were included, eg. KPMG, PWC. Having worked in a management . A very useful book david brock Professional management of professional services-as apposed to the traditional approach of professionals governing themselves-is a relatively new phenomenon, and this book is a very valuable source for any involved either as practitioners or researchers. Apart from several insights into the unique context of the professions,
With its strong empirical research foundation, the book should also be of interest to researchers focussing on managerial issues related to service sector organizations.. Professional service firms play an increasingly important role in the value creation of today's business as well as public sector organizations. The book is written with two audiences in mind: the practicing manager of a professional service firm, and the student of strategy and knowledge based services. Strategic management is crucial for the successful development of such firms, but requires a different frame of mind from that of the industrial corporation. While most management books focus on industrial companies, this book deals with firms selling professional services to other firms or institutions. This book describes in detail the driving forces behind the challenges involved in management of a professional service firm. Based on in-depth studies of firms in multiple industries, the book presents a number of examples as well as a framework for the development of firm strategies. This revised second edition contains a new chapter on internationalization of services and its implications for firms and governments. Examples are law and accounting firms, engineering and marketing consultants, architechts, insurance brokers and investment ban